Rates & Delivery Estimates

Tracking numbers are included in your shipping confirmation email.

United States	Carrier & Services	Estimated arrival from ship date	Orders under $100	Orders over $100
Standard Shipping	USPS - 1st Class Mail	3-6 Business Days	$7	free
Priority Shipping	USPS - Priority Mail	2-3 Business Days	$14	$7
Express Shipping	UPS - Next Day	Orders placed by 11:30AM EST arrive the Next Business Day	$34	$28

Canada	Carrier & Services	Estimated arrival from ship date	Orders under $175	Orders over $175	Orders over $350
Express Shipping	DHL or FedEx	2-3 Business Days	$19.75 USD	$9.75 USD	free

Additional International	Carrier & Services	Estimated arrival from ship date	Orders under $175	Orders over $175	Orders over $350
Express Shipping	DHL or FedEx	3-6 Business Days	$29.75 USD	$19.75 USD	free

When will my order ship?

Most orders placed on business days by 12PM ET ship the same day! After 12PM ET they tend to ship the next business day. On occasion orders can take up to 6 business days or a little longer during really busy times.

International Orders

All duties are included at checkout and paid to your country to allow for more seamless delivery without surprises at the border. What you pay at checkout will be the total cost of your order. We only offer Express International Shipping at this time, due to customer feedback since it's the only fully trackable delivery option that arrives in a timely manner.

Return Policy

Finding the perfect size in new lingerie can be a challenge. That’s why we offer FREE domestic exchanges and returns for store credit - so it's easy to get the right fit and style. Request your return here.

Due to the handmade nature of our garments, we can only accept returns for store credit. Additionally, we do not offer full cash refunds for change of mind or order cancellations. Thanks for understanding and for supporting our small brand!

Your item is eligible for a return as long as…

Your order was fulfilled in the last 30 days
It has not been worn, used, altered, or washed
Any panty styles have been tried on over your own underwear, and stockings have been tried over clean socks
The original packaging is intact and tags are attached
It is not marked as final sale or has a price ending in .99
We reserve the right to refuse returns that do not meet this criteria

Here’s how to process your return:

Submit your return request here.
If you have any questions or concerns, don't hesitate to contact U.S. at care@uyesurana.com
Once your request is approved, you will receive a shipping label via email. We ask that you please ship your return back to us within 7 days of the return approval date. Returns postmarked more than 7 days after the return approval date will not be accepted.
Exchanges and instant credits will process automatically

International Returns:

We kindly suggest international customers contact with any sizing questions before placing their order. Our returns center does not allow international returns. If you need to request a return outside of the United States, please contact customer service at care@uyesurana.com. Shipping fees are at the buyer's expense and duties are non refundable.

At Uye Surana we believe the means matter.

Name: Lacey Everyday Thong in Black
Brand: Uye Surana
SKU: 5-8901BL-M/L
Price: 21.0 CAD
Availability: OutOfStock

That’s why we peel back the curtain on our production process so you can know WHO and HOW your lingerie is made.

Take a peek at the people and processes behind every garment.

Ethical Production

Many hours go into making delicate yet functional lingerie, and we believe that everyone should be treated fairly during the process.

That's why we've partnered with a small, family-owned & operated factory in Colombia that follows ethical manufacturing guidelines to ensure the working condition are safe & comfortable and employees are paid a fair wage.

Reduced-Waste Printing

Our sustainable printing doesn't waste excess water or dyes unlike traditional dying processes, which take a heavy toll on our waterways. Our printed styles use a technology that allows us to transfer prints without the use of water and excess dyes.

Combined with our durable anti-rip material, so prints are protected against rips and runs.

Longer-Life Lingerie

Your lingerie is made in small batches, so no style is overproduced.

And unlike other brands, our bralettes and wireless bras are fully-adjustable, so you can enjoy them for their full lifespan. We also use durable anti-rip material in our prints and stockings so your styles last longer.

Sustainable Packaging

Shipping materials add to the environmental impact of any online purchase. We minimize this cost by only using 100% biodegradable or curbside recyclable packaging.

Commitment to Transparency

The work to better our production processes and reduce our carbon footprint never ends. But we’re committed to always improving, so you can wear your values.

Lacey Everyday Thong in Black

Finally, a thong that stays in place.

More info